We provide customized, compassionate, and consent-based support for families navigating conflict, disconnection, and unhealthy relationships.
Whether challenges stem from prolonged tension, dysfunctional co-parenting, court involvement, or unresolved trauma, our approach centers each family member’s voice, autonomy, and emotional safety. We tailor our services to meet the unique needs of each family system—fostering healthier communication, rebuilding trust, and supporting sustainable, meaningful relationship repair. Our team is committed to working collaboratively and non-coercively, ensuring that support is rooted in respect, cultural humility, and the pace of each individual’s readiness. Healthy family relationships are not simply about being physically present in the same room - They are about how each Family Member relates to one another and navigates the dynamics of those relationships. Improving the health of these relationships takes time, development of trust, and a deep understanding of each Family Members’ unique experiences and needs.
No waitlist. Easy scheduling. Appointment reminders. Sliding scale available
steady ground family support program
The Steady Ground Family Support Program provides structured, trauma-attuned support for families navigating conflict, disconnection, and strained relationships. Our work is grounded in a consent-based, child-centred framework that prioritizes emotional safety, thoughtful pacing, and readiness.
We understand that trust cannot be rebuilt through pressure or force. Meaningful change takes time, safety, and the right conditions to emerge.
Each family’s process is customized. Rather than imposing predetermined outcomes, we focus on supporting healthier communication, greater stability, and more functional relationships in ways that respect the needs, boundaries, and lived experiences of everyone involved.
Our model bridges the space between traditional counselling and court-involved intervention by centring ethical practice, emotional safety, and sustainable relational repair. The focus is not compliance. It is relational health.
Children Need Stability, Not Sides
We offer a structured, consent-based alternative to forced relationship-repair models. Our approach is trauma-attuned, research-informed, and grounded in attachment theory and family systems work.
Progress is guided by readiness, regulation, and relational capacity, not by pressure, imposed timelines, or expectations of closeness. Healthy relationships cannot be built through coercion.
Our Approach
Families often come to us during periods of stress, uncertainty, or transition. We help create steadiness and clarity, one step at a time.
Our work focuses on:
reducing tension
increasing emotional safety
strengthening communication
supporting functional, sustainable family relationships
We do not assume that closeness or reconciliation is always the healthiest outcome. Instead, we focus on what is safe, ethical, and supportive for each individual within the family system.
Consent and Safety
Our framework is rooted in the belief that healing and relationship repair can only happen where consent, compassion, and safety are present.
No Forced Interactions
Sessions and participation are guided by consent, readiness, and clinical appropriateness.
No Surprises
Participants are informed in advance about who will be present. There are no unexpected attendees or changes without consent.
No Coercion
We create a space where family members can participate without pressure, fear, or retaliation.
Why Families and Professionals Choose Us
Our team brings extensive experience supporting high-conflict and court-involved families. We understand the emotional, legal, and systemic complexity these families may be facing, and we work carefully to create calm, structure, and direction without reproducing harm.
We are omni-partial, trauma-attuned, child-focused, and systems-informed. We work with families, not against them.
The Pace of Progress
Every family’s process is different. For some, the pace may feel slow. For others, it may feel fast. We move at the pace that supports emotional safety and sustainable progress.
This work is an opportunity to support healthier, more stable, and more functional family relationships over time.
Why Forced “Reunification” Can Be Harmful
Forced reunification approaches are often based on the idea that contact must happen in order to repair a relationship. In practice, pressure to connect before safety and readiness are in place can increase distress, deepen mistrust, and reinforce unhealthy power dynamics. Rather than supporting repair, it can undermine the conditions needed for genuine and lasting connection.
When families are rushed toward reconnection without adequate preparation, stabilization, or consent, children and adults may become more withdrawn, dysregulated, or resistant. This can intensify conflict and draw families further into cycles of blame, rupture, and system involvement.
A healthier approach respects emotional readiness, developmental needs, and relational capacity. The role of professionals is not to force closeness, but to help create the conditions in which safe, meaningful relationship becomes possible. And to also develop the skills to identify, develop and maintain healthy, attuned and safe relationships.
Why Safe Relationships with Mental Health Professionals Matter
Children’s experiences with mental health professionals can shape how they come to understand safety, trust, and support. When care is respectful, attuned, and responsive, children learn that their voice matters and that help can feel safe.
These early experiences often influence how a person later engages with therapy, authority, and relationships. When support is coercive, dismissive, or misattuned, it can leave lasting impacts on trust, self-worth, and willingness to seek help. When support is safe and respectful, it can strengthen a child’s sense of agency, emotional understanding, and long-term relational health.
Why Doing the Work Matters
Children do not remain children forever. Over time, they gain full autonomy to decide how, when, and whether they remain in relationship with a parent. When harm, rupture, or disconnection remain unaddressed, that choice may become clearer and more final.
Relational repair cannot be rushed or performed. It requires reflection, accountability, and a willingness to understand and respond differently. When parents are willing to do that work, relationships have a greater chance of becoming chosen, healthy, and sustainable over time.
Our message is simple: do the work while repair is still possible.
Does This Approach Work?
Consent-based, coercion-free practice supports more meaningful and lasting change because it allows engagement to happen from readiness rather than pressure. This creates the conditions for trust, regulation, and healthier communication.
Over time, children learn that their voice and boundaries matter. Parents learn how to tolerate discomfort, repair ruptures, and relate without control. The result is not just short-term cooperation, but stronger long-term relational capacity and more sustainable connection.
our steady ground family support team
Our Family Support Team brings deep specialization and decades of collective experience supporting families in some of the most complex and high-stakes circumstances. Every professional completes a rigorous 100-hour onboarding and advanced training program before working with families. Most team members bring ten to fifteen years, and often far more, of direct experience within complex family systems. All counsellors and therapists hold a Master’s degree, and many are dual-registered as both social workers and clinical counsellors, allowing them to integrate strong systemic understanding with skilled therapeutic practice.
We are highly experienced in supporting court-involved families and those navigating heightened conflict, including circumstances involving family violence in its many forms, such as physical, verbal, emotional, psychological, financial, sexual, and spiritual abuse, neglect, and coercive control. Our work also extends to families impacted by substance use and misuse, mental illness, poverty, homelessness, neurodiversity, and the intersecting realities of child protection and law enforcement involvement.
This is not a team learning how to work within complex family dynamics. It is a team shaped by years, and often decades, of immersion in this work. We meet families where they are, attune to their unique needs, and apply advanced, trauma-aware skills to support stability, understanding, and relational repair within individuals and across family systems.
Many of our professionals have worked extensively within child protection agencies, law enforcement, and family services. That experience offers a clear and practical understanding of how these systems function and how to engage with them thoughtfully, ethically, and effectively.
Over 70% of team members also have lived experience as children in high-conflict family contexts and of navigating family law and family services themselves. This perspective deepens our insight and strengthens our commitment to protecting childhood. We believe children have the right to safety, voice, and connection, and that they should never bear the burden of repairing relationships on their own. Responsibility for change rests with the adults and systems around them, who must work intentionally to create the conditions for compassion, trust, and emotional safety.
All team members are affiliated with the Association of Family and Conciliation Courts, Hear the Child Society, and the Canadian Coalition for the Rights of Children. Whether collaborating with legal and mental health professionals or working directly with families, we offer steady, informed, and compassionate support in even the most challenging family law and family services matters.
Melissa
MA, MAMFT, RCC
Darlene
BSW, MA, RSW, RCC, ACS
Randeep
BSW, RSW
Talia
C.CFM, C.FRM, CIFM, PON
Amanjot
MSW, RSW
Neale
BSW, MSW, RSW
Marianne
MA, CCC
Warren
MACP, RCC, CCC, RSW
Michelle
MA, RCC
Michele
BSW, MSW, RSW
Amanda
MACP, RCC, CCC
Lurline
MA, RCC-ACS, CPT, BCRPT-S
Domonique
MA, RCC
Chaowen
MSEd, RCC
Colleen
MACP, RCC
Mahe
PhD, MSW, RSW
Rana
MA, CCC, ACTA
Finnegan
Darcie
MC, CCC
Kayode
B.Ed, M.Ed, RCC
Tammy Uppal
M.Ed, RCC
Bill
BSW, MSW, RSW
Glenda
MA, R.Psych
How counsel can support healthier outcomes
In high-conflict family matters, counsel can play a critical role in reducing further harm and supporting healthier outcomes for children. Effective advocacy is not only about advancing a client’s position. It is also about helping families move through conflict in ways that protect children, reduce escalation, and support longer-term stability. De-escalation is most effective when it happens early, and high-conflict cases are better approached through a family-systems and team-based lens rather than purely adversarial escalation.
Keep children out of the conflict
Avoid involving children in adult issues, litigation strategy, information-gathering, or loyalty dynamics. Keep the focus on children’s developmental, emotional, and practical needs rather than on proving a point against the other parent. Canada’s parenting plan guidance is built around children’s needs, routines, decision-making, and reducing conflict around implementation.
Discourage inflammatory communication
Help clients communicate briefly, respectfully, and only as necessary. Discourage hostile emails, repeated accusations, unnecessary copying of others, and correspondence intended to provoke or pressure. High-conflict dynamics are often intensified by ongoing reactivity and minor issue litigation. Consider that counsel’s emails (and tone) also can inflame or reduce conflict. It is holistically unhelpful to be an extension of an abusive client’s communication style. Deeply consider what you model and how you interact with your client, as well as their co-parent, can cool down or harm.
Reality-test goals and expectations
Support clients in distinguishing between what is legally possible, what is clinically appropriate, and what is likely to improve family functioning over time. Not every fear, frustration, or grievance should become a motion, and not every desired outcome is healthy or sustainable for a child. AFCC materials emphasize structured, goal-focused intervention rather than reactive escalation.
Use structure to reduce conflict
Encourage detailed, practical parenting arrangements that reduce ambiguity, limit opportunities for conflict, and create predictability for children. Research and federal guidance note that high-conflict matters often benefit from more structured parenting plans.
Promote non-adversarial resolution where appropriate
Where safety allows, support processes such as mediation, parenting coordination, case management, or other structured dispute-resolution pathways that reduce repeated litigation and help families move toward functional problem-solving. The Law Society of BC has specifically supported increasing access to non-adversarial family law resolution options.
Work collaboratively with other professionals
High-conflict family matters are rarely improved by legal intervention alone. Counsel can help by coordinating appropriately with clinicians, child specialists, parenting coordinators, and other professionals, while staying within their own role. AFCC guidance specifically highlights team-based responses in parent-child conflict matters.
Avoid using legal processes to force relational outcomes
Counsel can help prevent further harm by avoiding strategies that attempt to compel emotional closeness, punish resistance, or treat compliance as proof of relational health. In high-conflict and parent-child contact problems, rushed or poorly matched interventions can worsen dynamics rather than improve them.
Stay alert to trauma and coercive dynamics
A trauma-informed approach helps counsel avoid misreading fear, withdrawal, ambivalence, or resistance as simple non-compliance. It also supports more thoughtful decisions about process, safety, and appropriate referrals. Canadian and other legal guidance increasingly emphasizes trauma-informed, client-centred family law practice.
Help clients focus on function, not blame
Reinforce movement toward practical solutions: routines, transitions, communication protocols, school planning, health care decisions, and emotional containment for children. The longer conflict continues unresolved, the more likely it is to intensify and become chronic.
Model professionalism and restraint
Counsel set the tone. Measured, child-focused, and respectful advocacy can lower conflict and improve the chances of a healthier resolution. BC’s professional conduct rules require competence and professional judgment, and family-law reform work in BC has emphasized professionalism and reducing unnecessary adversarial harm.
The priority
Children do best when the adults around them reduce conflict, increase predictability, and make decisions that support emotional safety. Counsel are often in a powerful position to influence whether a family becomes more polarized or more stable. When lawyers help clients move with structure, restraint, and a child-centred focus, they can meaningfully reduce further family system harm.
To be clear
At times, our team may need to address counsel’s actions when we believe they are contributing to further strain or harm within the family system. In those circumstances, we may share resources or recommend further training and reflection where an approach appears unhelpful, escalatory, or misaligned with healthier family outcomes.
We wish to be clear that these conversations come from a place of humility, advocacy, and responsibility to the well-being of the family system as a whole. Our intention is not to criticize for its own sake, but to support thoughtful practice and encourage approaches that reduce harm and better support children and families. In that spirit, it is often valuable for all professionals involved to pause and carefully consider the impact of their actions.
Example to consider
A client wants to pursue a costly application over a missing water bottle, unreturned socks, or a school item that can be replaced for a modest amount. In these moments, counsel can provide meaningful value by helping the client weigh the financial, emotional, and relational cost of litigation against the actual issue at hand.
mandatory onboarding process
Step Two: Intake Session
We require a mandatory intake session (separately) for each parent. Intake sessions are $249 per hour, and there is one (1) intake per parent. They are one (1) hour in length and completed virtually/online via Zoom.
Our team provides each parent with a digital invoice in advance, which can be easily paid online. Each co-parent is responsible for paying their intake session fee in advance, and they can reimburse one another as necessary.
Step Three: Cost-sharing disclosure
The co-parents provide documentation of an agreed-upon or court-ordered split of costs for which each is responsible. From this point forward, our team can split costs according to the agreed-upon or court-ordered split.
This documentation will be provided within five (5) business days of the request.
Step Four: Onboarding fee
The $999 plus GST mandatory, non-refundable onboarding fee is due following the intake sessions.
Our team provides a digital invoice in advance to each parent, which is easily paid online. This can be split per the co-parents’ agreed-upon or court-ordered split.
Step Five: Document Disclosure
Our team may request that you disclose specific documents. If requested, we expect them to be provided within the timeline we have asked for, and in the event a timeline is not provided within five (5) business days of the request.
We frequently work with families who have had court involvement, law enforcement involvement, and/or child protection agency involvement. We will request document disclosure of the following:
All orders by way of court (this also includes consent orders)
All awards by way of arbitration
All determinations by way of a parenting coordinator
All mediation summary reports
All formal diagnoses of the children
All s. 211 reports conducted
All s. 211 report updates conducted
All Hear the Child reports conducted
All Voice of the Child reports conducted
All IEPs for the children
All occupational therapy assessments conducted
All written recommendations by way of Child Protection Agency
All report/file closure letters by way of Child Protection Agency
All written recommendations by way of Law Enforcement Agency
All written recommendations by way of indigenous elders
Step Six: Professional Disclosure
We request specific information regarding professionals who have worked with the family so that our team has a holistic view of what has led the family to us and how we can support the family.
The Co-Parents will provide our team with the following information within five (5) business days of our team requesting it or by date/time that our team otherwise directs:
Any mental health professionals who have worked with the Child(ren) in the past, and/or are working with them currently - Full name, professional designation, contact number, contact email
Any medical professionals who have worked with the Child(ren) in the past, and/or are working with the Child(ren) currently - Full name, professional designation, contact number, contact email
Any conflict dispute resolution professionals (lawyers, elders, pastors, counsellors, parenting coordinators, mediators, arbitrators etc.) that have worked with the Co-Parents to resolve co-parenting matters - Full name, professional designation, contact number, contact email
Any current co-parenting counsellors that are working with the Co-Parents individually or collaboratively - Full name, professional designation, contact number, contact email
Each Co-Parent will provide a list of the aforementioned professionals digitally via email to familysupport@theco-lab.co or a link to a Google Drive where they are housed for download by our team.
Step Seven: Consent to release information
Our team requires parents to sign a consent to release information form for each child so that we can freely connect with and support children with their past and current professionals. It is not in children’s best interests to have many professionals supporting their family who cannot speak to one another. It is also important that if our team is supporting the co-parents to improve their co-parenting partnership, that we have visibility to the Child(ren)’s circumstances, support and needs. This is to support resolution and not for litigative purposes
Step Eight: Service agreement
Our team provides a Steady Ground Family Support Program Service Agreement that each co-parent must sign before proceeding. The Agreement details how the service will be provided and the expectations of all involved.
It is sent to the co-parents digitally and is signed electronically.
Step One: Inquiry Form
Each co-parent hoping to enter our Steady Ground Family Support Program must complete an inquiry form. The inquiry form provides us with an overview of basic information for your family. It can be found here: https://forms.gle/BqbNaQDUTwFMsqDk8
Step Seven: Reserve Fund
Each family must provide a reserve fund of $2999. These funds are used to pay professional hours and/or administrative hours outside of the sessions, and include 2 hours of administrative support per month.
Our team provides a digital invoice in advance to each parent, which is easily paid online. This can be split per the co-parents’ agreed-upon or court-ordered split.
The reserve fund is not used to pay for sessions unless a co-parent refuses to pay in advance. It will be drawn from for administrative time/costs and non-session professional time/costs. It will also be utilized if either party stops payment, but there are outstanding professional tasks that must be completed, such as writing a closing report. The reserve fund will not be used for sessions otherwise.
Each time the reserve fund reduces to $1499, the co-parents are expected to replenish it to $2999 within seven (7) business days. Our team provides each Co-Parent with a digital invoice in advance, which can be easily paid online. The amount can be split per the co-parents’ agreed-upon or court-ordered split.
Step Eight: Professional Assignment
We will select and suggest the appropriate professionals on our team to support your family. You are welcome to suggest who you are interested in working with; however, we solely maintain the ability to advise who is available/able to support them.
additional details about the family support program
Administrative support
Our team administration is highly trained to support the families and circumstances of those directed to our services.
There is a mandatory monthly administrative fee of $299 per family in our Steady Ground Family Support Program. This fee is charged on a subscription model with each parent’s credit card on file (and can be split by the percentage each parent is to pay for our services). If administrative time dedicated to your file exceeds two (2) hours per month, you will be charged $149 per hour for the overage.
The Co-Parents will be charged the above rates for any time our team members spend meeting with the Co-Parents, phone consultations, email correspondence, reviewing and drafting documents, consultation with our team members or other professionals, travel time, reading, writing and editing any reports or updates about your file, and any other professional time spent on your file.
Administration activities typically completed by our coordinators include but are not limited to scheduling matters (including rescheduling, and cancellations), coordination of appointments for clients and team members, billing, and creation of receipts and statements for finances including any clarification or requests that require admin time, reading and replying to emails for administrative purposes, document creation and production for any updates/reports from our team, and any other administrative tasks relating to your family. Incidental fees may be billed, including photocopying, faxing, and postage etc.
Professional support outside of sessions
Our professionals charge their time at a $249 hourly rate outside of sessions if they are required to provide additional support, connect internally to support the child(ren) or family. An example would be a counsellor attending an IEP meeting for a child, or meeting with the co-parent’s parenting coordinator.
Sessions
Session fees are $249 per hour. Reduced rates will be considered; however, they are not guaranteed. Our team appoints the professional(s) most appropriate for the co-parents, your child(ren), and the family’s circumstances and needs.
We can split session fees by the applicable cost-sharing split that co-parents have in place. Sessions are paid in advance of occurring. Our team provides a digital invoice to each co-parent, which is easily paid online.