We provide customized, compassionate, and consent-based support for families navigating conflict, disconnection, and unhealthy relationships.
Whether challenges stem from prolonged tension, dysfunctional co-parenting, court involvement, or unresolved trauma, our approach centers each family member’s voice, autonomy, and emotional safety. We tailor our services to meet the unique needs of each family system—fostering healthier communication, rebuilding trust, and supporting sustainable, meaningful relationship repair. Our team is committed to working collaboratively and non-coercively, ensuring that support is rooted in respect, cultural humility, and the pace of each individual’s readiness.
Healthy family relationships are not simply about being physically present in the same room - They are about how each Family Member relates to one another and navigates the dynamics of those relationships. Improving the health of these relationships takes time, development of trust, and a deep understanding of each Family Members’ unique experiences and needs.
No waitlist. Easy scheduling. Appointment reminders. Sliding scale available
Services we provide.
Individuals
Personal Coaching + Counselling
Court Ordered Counselling
Parent Coaching + Counselling
Co-parent Coaching + Counselling
Couples + Co-Parents
Couples Coaching + Counselling
Parent Coaching + Counselling
Co-parent Coaching + Counselling
Court Ordered Counselling
Parenting Coordination
Children + Youth
Child/Youth Counselling
Court Ordered Counselling
Play Therapy
Supervision/Observation
Therapeutic Parenting Time Facilitation
Parenting Time Supervision
Parenting Time Observation
Family Mediation
Pre-mediation Coaching
Comprehensive Family Mediation
Child-inclusive Family Mediation
Moderated Discussions
Assessments + Reports
Parenting Plan Development and Support
Mediation Summary Reports (following mediation)
Section 211 Reports
Child Assessments
Hear the Child Reports
Voice of the Child Reports
Customized Family Support
Family Support Program - Improving the health of relationships, and functionality of co-parenting partnerships.
Connect with us
Commonly asked questions
-
Commonly we see children whose trust in professionals (and engagement in therapeutic support) has been eroded by the removal or discontinuation of therapists, counsellors and support team members on a consistent basis.
The experiences that children have with mental health and helping professionals shape the trajectory of how they will or will not engage with these supports in their lifetime. We hold that responsibility close to our hearts.
Our team members that work with children do so in a consent framework. This means there are no surprises, and there is no force. They empower children to identify and articulate their own thoughts, and needs.
Children are never placed in an adult decision making role, and they are insulated from co-parent conflict in our program. They are however included in a child-inclusive model. This means that considerations necessary to support them are put forward and advocated for by their counsellor/professionals on our team.
-
The word “reunification” assumes that there isn’t a relationship between a parent and a child. There is always a relationship between a parent and a child. The health of that relationship can be impacted by a variety of circumstances and factors.
We do work with parents and children to improve the health of their relationship.
Healthy relationships require consent, compassion, support and the absence of coercion. Our team works with each family member to understand the factors that are impeding a healthy relationship and carefully works with them to understand the impact, and take steps to support improvements.
-
We often work with family members who have been “ordered” to attend counselling or a program to support their family. It’s understandable that you may be apprehensive, and worried about the steps ahead.
Our team has extensive training and experience working with families that may have experienced intimate partner violence, family violence, coercive control, substance use/misuse, poverty, homelessness and trauma.
-
It’s generally expected that family members follow their court orders. That said, it is important to understand that family support often is more successful at shifting family dynamics than litigation.
How we work
“Reunification” Programs that work outside of a consent framework and utilize force, coercion or surprises for children experiencing resist /refusal dynamics with other family members are not similar to our program. We do not work that way.
“Reunification” Programs also that suggest they can “reconnect” an unhealthy relationship within a specific quantity of sessions. We firmly believe that relationships are not one-size-fits-all - there is no specific and “fortune told” amount of sessions that are required to support shifting from an unhealthy relationship to a healthy relationship with yourself and others.
Our Family Support Program operates within a framework of consent. We do not use force or coercion to improve family relationships or partnerships. Building trust and stability within a family system requires a foundation of safety and participation.
No Forced Interactions – Healing and reconciliation happen at a pace that respects each person’s emotional readiness. The attendees of sessions are at the mutual consent of those who are attending the session.
No Surprises – All participants will be informed in advance of who will be present at each session. There will be no unexpected attendees or last-minute changes without consent from all involved in the session.
No Coercion – The program is designed to create a safe environment where family members feel secure in expressing themselves without fear of judgment or retaliation.
Many programs aimed at resolving family conflict or improving family partnerships and relationships rely on forced interactions or confrontational tactics to accelerate change. However, research and experience have shown that these methods are often counterproductive, eroding trust and increasing emotional distress. The Family Support Program is grounded in the belief that authentic healing and relationship-building require compassion, consent, safety and support.
The pace of the Family Support Program will feel different for each Family Member. For Co-parents who have been separated from their Child(ren) for a period of time, the process may feel slow. Conversely, for those who are uncertain or apprehensive about how their Child(ren) will respond, the pace may feel fast. The Family Support Program is structured to balance these perspectives, ensuring that progress is meaningful and sustainable while respecting each person’s emotional readiness.
Co-Parents are encouraged to recognize that relationships that they are building with their Child(ren) during this period will shape not only their current bond but also their Child(ren)’s long-term development and future relationships. The actions taken now - even in moments of frustration, exhaustion, or uncertainty - will have a lasting impact on how their Child(ren) engage with the world and with others in adulthood. This period represents a critical opportunity to shift the trajectory of the Family’s dynamics towards healthier, functional and stable outcomes.
Connect with us
Our Family Support Team
We’re here to support co-parent partnership functionality.
Our Family Support Team has extensive training, and experience inclusive but not limited to working with family dynamics and/or individuals who have experienced/are experiencing family violence (physical abuse, verbal abuse, emotional or psychological abuse, financial abuse, neglect, coercive control, sexual abuse, spiritual abuse etc.), substance use/misuse, intimate partner violence, mental illness, poverty, homelessness, court-involvement, a variety of neurotypes (neurotypical and neurodivergent family members), court-involvement, child protection involvement and/or law enforcement involvement.
We understand that there are many reasons why family dynamics can become unhealthy. We also recognize that everyone coming into our program is dealing with stress, fear, emotions, and concerns. Our team takes a omni-partial, child-focused, family systems approach to conflict reduction and improving partnerships as well as relationships. We work collaboratively to support each family with customized and adaptable approaches. We work within a consent framework. Repairing family relationships or supporting family members when a resist / refusal dynamic is present requires customized, and compassionate care. It also requires professionals that understand the dynamics that contribute to a family member choosing not to speak to or see another family member.
We understand that you may feel a strong sense of urgency to get started. Many of the families we work with have faced a long journey filled with challenges, agency involvement, and court processes before reaching us. We often hear that clients see our program as their last hope, while others may feel hesitant. One thing we consistently hear from everyone is a shared concern for the children, even if the nature of those concerns differs. We are a team dedicated to supporting you and your family through this challenging time. We're here to work with you, not against you. While we understand frustrations may arise, we ask for basic respect for our team at all times. It's important to note that we’re not working for you individually, but to support your entire family—this is a key distinction. Additionally, our approach is rooted in a consent-based framework, as healthy relationships—and the possibility of healing—require consent and the absence of coercion.
Interested in joining our team?
